Shipping Policy

Shipping Policy

Last updated: 2025-10-10

Processing Time

Orders typically process within 1–3 business days (excluding weekends and holidays). Peak periods may require additional time.

Shipping Methods & Rates

Standard and expedited options are available at checkout. Rates are calculated by destination, weight, and carrier rates. Any free-shipping offers will be displayed at checkout.

Shipping Area

We currently ship within the United States. PO Boxes and APO/FPO may use USPS. International shipping, if offered, will appear at checkout.

Tracking

You will receive a shipping confirmation email with tracking details. Please allow 24–48 hours for tracking to update.

Address Accuracy

Please ensure your shipping address is correct. We are not responsible for packages lost due to address errors entered at checkout.

Damaged or Lost Packages

If your order arrives damaged or appears lost, contact us within 7 days of the delivery date (or expected date) with your order number and, if applicable, photos.

Contact

Shipping — owalahlive
250 S 850 E, Lehi, UT 84043
lethulinh271@gmail.com | (844) 942-1337